In this industry, global delivery normally describes a specific machine: delivery centres in several countries, a follow-the-sun rotation, and a cost model built on moving work to wherever it is cheapest to perform. It is a genuine capability, and at sufficient scale it works well.
MENTARA does not have that, and will not describe itself as though it does. We are registered in Hyderabad, we hold no overseas offices or operating entities, and the model is location-flexible rather than location-distributed — the work is structured around where it actually has to happen, and that is agreed with you rather than assumed.
What follows is what that means in practice: the questions settled before mobilisation, and the constraints the model genuinely carries.